Included in the service
What this service covers
Use Swoop to share the departure and arrival window, access instructions, property size and the reset your rental needs. Clear details help a professional understand the changeover before accepting.
- Guest-changeover cleaning
- Apartment and villa turnovers
- Clear access and arrival windows
- Property-specific instructions in the app
Book in Swoop
See the real job before you confirm
Availability, service options and every booking detail stay together in the app.
A clearer booking
Know before you commit
01
Availability first
The app shows how many nearby eligible professionals can take the job before your card is authorized.
02
One clear hand-off
Nearby professionals are notified at once. The first eligible professional to accept gets the job — no phone tag or waiting for a callback.
03
Pay on completion
Your card is authorized at booking and charged only after the job is marked complete.
Built for the Costa del Sol
Professional cleaning, without the language barrier
Customer and professional each read chat messages in their own language, with the original always one tap away. Every professional passes identity verification before taking a job.
An insurance badge appears only after Swoop has checked a valid, unexpired certificate.
Good to know
Questions about holiday-rental cleaning
When am I charged?
Your card is authorized when you book and charged only when the job is marked complete.
Can I book a same-day changeover?
The app shows current local availability. Add the real guest departure and arrival window so professionals can judge whether the turnover is achievable before accepting.
What if something goes wrong?
Report a problem from the booking within seven days after completion. Support reviews every report and can issue a full or partial refund where warranted.
Continue in the app
Your next job starts in Swoop
See current availability and review every booking detail before you confirm.
iOS and Android apps coming soon.