Always included
Protection that lives inside every booking
01
Someone shows up
We track your professional on the way. If the arrival breaks down and we need to find someone new, Swoop handles it from the booking.
02
You pay for completed work
Your card is authorized at booking and charged only after the job is marked complete. Report a problem from the job page for support review.
03
Verified professionals only
Every professional passes identity verification before taking a job. Insurance badges appear only after a valid certificate has been checked.
Eligibility, credit conditions and reporting time limits are set out in the terms of service.
Support stays close
The guarantee follows the job
Tracking, translated chat, completion status and support all live beside the booking in Swoop.